User/School Maintenance

11 articles

Login to a school's Transeo instance

Important: These steps are only applicable for the Serve platform. The Jobs and Journey platform do not require that you sign into them as a district user - simply sign into the platform directly.As a district administrator, you have the ability a...

Updating a school's metadata

The Transeo District portal allows you to update details about a school and publish those updates immediately. The two main options that you can update are the school's color and the path to the school's logo. StepsStart by navigating to the distr...

Force a student password reset

Important: This functionality is only available for the Transeo Serve product.If your school using standalone authentication (i.e. Transeo manages all of your student's usernames and passwords) you can force a password reset via the district porta...

Changing a user's school

Transeo supports moving users between schools that are within the same district. If a user is moving to a school outside of the district, you should simply delete them from your Transeo instance by setting the "status" flag in the CSV template to ...

Using SSH File Transfer Protocol (SFTP) to manage users

What is SFTP?SSH File Transfer Protocol (SFTP) is a file transfer system very similar to FTP that allows for easy filesystem transfer and manipulation.  Transeo's SFTP ServerTranseo provides each school with an SFTP login that can be used to uploa...

How to use the user upload CSV template

The user upload CSV template (available sent to your main district contact) (https://district.gotranseo.com/studentupload.xlsx) is how Transeo manages automated and manually user upload. This method is used to preload all 4 user types (students, c...

Uploading users via the district portal and CSV files

You can upload users to the Transeo platform using the CSV upload feature. To get started, you'll need a copy of the CSV user upload template which your Transeo support rep can provide.Start by filling out the CSV template with your student data. ...

OneRoster API Sync

Transeo provides an easy interface to sync your OneRoster data from your SIS or user system to avoid CSV uploads. Transeo supports the OneRoster v1.1 API - we do not support the CSV specification. To begin, you'll need the base URL from your SIS, ...

SAML/ADFS Authentication

Transeo provides the ability for users to authenticate via SAML/ADFS. To proceed with this method, you will need the metadata url for your ADFS XML configuration file. You should add this URL to the metadata link prompt inside of the Transeo Distr...

ClassLink Authentication

If your school uses ClassLink, Transeo can use your account to authenticate users. This setup is easy to implement - simply provide the district ID for your ClassLink instance as well as the OneRoster sourcedId value for each school. Transeo will ...

Google Authentication

If your school uses Google Apps For Education (GAFE) to run internal communication and file storage protocols, Transeo can use your account to authenticate users.Note: This method only works with GAFE and will not successfully authenticate with no...